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In our quest to become our client’s Mortgage Consultants for Life, there have been instances where we have counseled clients who would gain no benefit whatsoever by refinancing their current loan. We explained, in detail, why refinancing did not make sense at that time and the clients were appreciative of our honest and up-front advice. In turn, they remained in contact with us and called upon us at a later time when they were moving and needed a loan to purchase their new home. We gladly assisted them with their new home purchase and they continue to keep in touch. By offering them the best advice in our first meeting, we established a relationship based on trust and thereby gained a Client for Life.

We are a referral-based Company that has succeeded through referrals obtained by our past clients. Many clients have written to us to commend us on the service we provide and often tell us that they “tell everyone they know about us”. We have been able to assist many of our clients’ friends and family members with their mortgage needs as a result of those referrals. Below are some examples of what our clients and colleagues are saying about us, the service we provide and their overall experience in working with the Evergreen Home Mortgage Team:

I have known and worked with Crystal & Lisa for over 3 years now, and from the very beginning, these ladies impressed me with their level of professionalism and understanding of the mortgage industry.  They easily rise above most mortgage originators with their attention to detail, persistent follow-up with all parties involved and touches of class to value their customers rarely seen in their competitors’ shops.  I would strongly recommend anyone in need of mortgage financing to partner with these exceptional professionals.

Sam McMillan, CMPS
10-year Mortgage Industry Veteran
Former Correspondent & Wholesale Account Executive

I have worked with Evergreen Home Mortgage for several years and they have become the lender of choice for my clients. My clients have always been satisfied with the professional on-time service that Evergreen provides. I have used Evergreen for my personal mortgage needs and recommended them to my immediate family.

Marc Holton
Real Estate Agent

I have used Evergreen for my personal financing needs over the past few years and I value the honesty and integrity they offer. In every transaction I have done with Lisa and Crystal over the years, I have always received exactly what they disclosed to me in the beginning. I have been so happy with the service they provided me, that I give their name out to anyone I know who is looking to either purchase a home or refinance their current mortgage.

I enjoy working with The Evergreen Home Mortgage Team and truly appreciate that they share the same honest and ethical values that I hold. These two young ladies are definitely my Lender of choice and they are my Mortgage Consultants for Life.

Jay Di Cicco

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I recently ran into an acquaintance that was looking to get a mortgage. I immediately provided Evergreen’s business cards. Assuming he would contact Lisa or Crystal, I didn’t discuss it with him any further. A few months went by and I ran into him again. I asked how his mortgage and closing with Evergreen went. His response was, “Oh, man, I didn’t call them. I just used someone I found in the yellow pages”. Of course, my next question was “Well, how did that go?” His response was “It was awful! I got to the closing table and everything had changed since my original good faith estimate!” All I could say was “You should have listened to me and called Lisa or Crystal. They are always on the money and they stand behind their initial good faith estimate. With them, you will NEVER have a surprise at the closing table!” Thankfully, most people take my advice and call Evergreen before just picking someone from a phone book. When they do, I ALWAYS receive a call of “THANKS” for referring Lisa and Crystal to them.

J. Smith
Long-term client

Dear Crystal,

Let me write you a few words of thanks for the assistance that you and Evergreen Mortgage have provided to me over the last couple of years. Your attention to detail and thoroughness has kept any surprises from cropping up at the closings, and I appreciate the personal service and attendance of the closing as well. I never wait long for a reply to a call or e-mail, on the occasions I can’t get an immediate answer.

Your guidance and coaching as I look for financing on the investment properties has been great, you have managed to get rates that will save me a ton of money over the life of the loans—thank you!! I also feel secure when you let me know about the parameters of the loans you are able to write—you help keep me from getting into trouble from a risky type of property or getting over-extended. I’m glad to have someone that can navigate the requirements that the various lenders have of the borrowers and help us to present the information to them well.

Another investor once told me that he would not close another loan without the Evergreen team writing the mortgage on it. He believes, as I do, that y’all earn every cent you make, and that it is money well spent for the quality and professional job you perform for your clients.
You shall be with me at future closings!

Robert Quinn
Manager, Bison Property Services, LLC
May 1, 2008

I have been in the real estate closing business since 1993. I have worked with an endless number of lender and brokers. Crystal and Lisa would be at the top of my list if I had to make a list of BEST Brokers. Their attention to detail, follow-up and personal service are a few of the things that set them apart from the rest.

Lisa and Crystal are very attentive to their clients and team of support companies they choose to work with. They are always a phone call or e-mail away. They respond very quickly to any request. They are very involved and up to date on the files, and always attend their closings.

I have been SO IMPRESSED with their superior service and knowledge that I highly recommend them to friends and family. This is something that I TAKE VERY SERIOUSLY. I do not recommend just any company, and I get asked by a lot of people if I know a good loan officer or broker. I have never been disappointed when I have referred people I know to Lisa and Crystal, nor will you.

Warren C. Fields
Morris Hardwick Schneider
Closing Department

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